Our company
Certification
A quality management system must be strongly implemented in the day to day business.
Only through this acquired quality the long-term success of our company can be secured.
Since 1999 DOG-Chemie is certificated according to DIN EN ISO 9001. We understand quality as being a conformity of our products and services with our customers requirements and expectations.
Customer Satisfaction is based on the following:
- Technologically optimized products
- Above average price-performance ratio
- Shipment of only perfect, inspected goods with faultless accompanying documents
- Compliance with all agreements
- Competent, friendly conversationalists on all customer orientated levels – from the switchboard to the managing director
- Quick and direct contact between the customer and his desired DOG contact person
- Prompt attention of customer requests
The strategic targets of DOG-Chemie are as follows:
- We would like to be preferred supplier for our customers.
- We would like to be a reliable partner for our suppliers.
- We would like to ensure that we do not endanger mankind nor the environment with our chemical processes.
- We would like to safeguard and improve the economy of the company.
- We would like to consider the interest of both Capital and Labour.
These policies are generally binding for DOG-Chemie:
- Respect and fairness
- Openness and transparency
- Friendliness and cooperativeness
- Tradition and future orientation
Each employee has the obligation to implement the requirements and guidelines of the quality management system and to ensure that faults are promptly corrected.
Contact
Our team of experienced technical specialists is at your service for specialised dialogue.